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© 2018, Titus Kipruto

Try out the new Safaricom Telegram Bot


admin - April 12, 2018 - 1 comment

Safaricom is trying to venture into artificial intelligence and use of bots to improve customer service. on 1st april (fools day), safaricom posted that they are releasing a new Smart Speaker/MiFi – which Supports Swahili/Sheng, This was a prank but it might be a prediction of a new product being worked on by Safaricom.

On telegram, Safaricom has launched a bot which enables customers to:

  1. Check M-Pesa and airtime balances
  2. Request M-PESA Customer to Customer Reversal
  3. Buy Bundles and Top up airtime

Try it out today!

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